Hosthink FAQ's

Frequently asked questions

Find quick answers to common questions about our products, services, shipping, returns, and more. Our FAQ page helps you get the information you need—fast and easy. Browse frequently asked questions to save time and make informed decisions. Get support anytime with our clear, concise, and updated answers.

image
image

Frequently asked questions

A physical server reserved entirely for one client, offering full CPU, RAM, storage, and network access.

A virtual server running on a distributed infrastructure that provides elasticity, high availability, and scalability.

A server partitioned within a physical host, offering isolated resources and administrative access at lower cost.

Dedicated offers full hardware control; VPS shares hardware but with isolated resources.

Cloud offers on-demand scaling across multiple nodes; VPS typically runs on a single physical host.

For maximum performance, high resource needs, full hardware control, or custom configurations.

For low-to-medium traffic websites requiring root access at budget-friendly prices.

For variable workloads, large-scale web applications, or auto-scaling needs.

Yes. You can migrate seamlessly as your business grows.

Yes, for minimal downtime and flexibility.

Linux (Ubuntu, CentOS, Debian, Rockylinux, Almalinux, Zorinos, Archlinux,  Qubes etc.) and Windows Server editions.

Absolutely—full stack ISO installation is supported.

Yes: Unmanaged, Semi‑Managed, and Fully‑Managed options.

Yes, root/Administrator access is provided.

Yes, both free and licensed panel installs are available.

Yes—daily, weekly, and monthly backup options are available.

Yes, with network-level mitigation ranging from 10 Gbps to 100 Gbps.

We support both hardware and software firewalls (iptables, firewalld).

Yes—updates, firewall rules, SSH restrictions, and more are part of our security services.

Yes—free Let’s Encrypt and premium SSL options are offered.

99.9% SLA-backed uptime for all plans.

Yes—24/7 uptime, CPU, RAM, disk I/O, and network monitoring with alerts.

Low-latency from data centers in Europe, USA, Africa, Oceania and Asia.

We analyze logs, resource usage, and network stats to pinpoint issues.

Yes, real-time dashboards are available via our control panel or API.

Credit cards, bank transfers, PayPal, and select cryptocurrencies.

Monthly and annual plans are available; discounts apply to longer commitments.

48-hour money-back guarantee for Cloud/VPS plans.

No—pricing is transparent; extra IPs or licenses are explicitly priced.

Yes, custom quotes are provided for multi-server contracts.

Plans include unmetered or tiered bandwidth; overage is billed per GB.

Yes—IPv4 and IPv6 addresses can be added to any plan.

Yes, optional software and hardware load balancers are available.

Yes—we use multi-carrier transit links and redundant network paths.

Yes, easily integrate with Cloudflare, Akamai, and more.

Cloud: minutes; VPS: ~1 hour; Dedicated: 24–48 hours.

Yes—free assessment and live migration support included.

Yes—support via live chat, email, and phone.

Enterprise “gold” support responds within 15 minutes.

Yes—RESTful API and CLI interfaces for server management.

Both options are available based on performance and budget.

Yes—RAID 1, 5, 6, 10, or software-defined RAID setups are supported.

Yes—MySQL, PostgreSQL, MongoDB, and Redis can be managed by us.

Yes—all backups are kept in geographically separate locations.

Yes—Cloud servers support snapshots and quick rollbacks.

Yes—SSH accounts and custom panel roles are supported.

Yes—Docker and Kubernetes deployment options are available.

Yes—fully handled via our control panel or API.

Yes, with IP-to-domain mapping and reverse DNS configuration.

Yes—system, access, and audit logs can be centralized, retained, and analyzed.

Yes—our API allows scripting servers, snapshots, and load balancers.

Yes, we support all modern web protocols.

Yes—dedicated and cloud plans can host game server software.

Yes—IPv6 isolation and full-stack IPv6 is available.

Yes—Kubernetes clusters can be deployed on Cloud or Dedicated servers.

Yes—setup is easy with minimal configuration.

Yes—supported by default on compatible OSes.

Yes—both custom iptables/iptables and cloud firewalls.

Yes—geo-blocking and country-level access rules are available.

Yes—optional WAF solutions are available upon request.

Mid-range Cloud for moderate traffic, Dedicated for high-traffic stores.

Yes—Cloud + caching and managed services recommended for best performance.

Yes—we assist with full transfer of files, databases, and configurations.

Regulated VDS/VPS solutions are available for FinTech use-cases.

Yes—network supports VoIP traffic and low-latency voice.

Yes—data centers hold ISO 27001/SOC 2 certifications.

Yes—we comply with GDPR and other international privacy standards.

We offer HIPAA-ready configurations upon request.

Yes—client-specific NDAs can be arranged.

Yes—secure configurations for payment processing are available.

Yes—Multi-factor authentication available for control panels and SSH.

Yes—optional IDS/IPS solutions are offered.

Yes—we support common SIEM platforms like Splunk and Elastic.

Yes—we offer patch automation services for servers.

Yes—we provide scheduled scans and remediation services.

Yes—VLAN and VPC configurations (Cloud) are available.

Yes—OpenVPN and WireGuard VPN setups are supported.

Yes—BGP on Dedicated plans is available.

Yes—available across EU, US, APAC via partner POPs.

Yes—cloud and VPS plans include burst capacity above baseline.

Yes—multi-region backups and cold standby servers supported.

Yes—we support MySQL/MariaDB replication across zones.

Yes—we offer software-based failover cluster setup.

Yes—both managed and unmanaged load balancers are available.

Yes—testing DR scenarios can be performed on demand.

Yes—GPU-enabled Cloud and Dedicated plans are available.

Yes—we can configure full IPv6 rDNS.

Yes—you can upload custom ISOs.

Yes—site-to-site VPN via IPsec supported.

Yes—we manage licenses for SQL Server, Windows, cPanel, etc.

Choose a plan, create an account, pay, then set up your server.

 

Yes—Cloud/VPS plans can be trialed under our 14-day money-back policy.

Yes—our team offers pre-sale consults via chat, phone, or email.

High performance, global locations, deep security, and excellent support.

Yes—white-label reseller solutions are available.

Absolutely—faster response times and uptime improve user experience and rankings.

Yes—we support Exchange, Postfix, iRedMail, and more.

Yes, managed WordPress plans include automatic backups.

Yes—you can deploy staging/test environments via API.

Yes—CPU, RAM, and storage upgrades are instant for Cloud/VPS plans.